Shipping policy

Shipping Policy

The customer will be notified by e-mail when the goods are ordered for delivery.
Shipping costs and estimated delivery lead times will be summarised in the order generation confirmation. If you require further information you will be asked to call the Customer Centre.（Items will be dispatched within 30 days at the latest）

Registered customers will be able to access their order delivery number on the My Account page of the website or through the Customer Centre. This delivery note number will also be displayed in the order delivery email.
Each delivery package contains.

• THIALH merchandise
• Warranty maintenance card
  
• A bill showing the order number(For electronic billing, please contact us by e-mail)

Please note!

Customs duties for courier shipping to destination are the responsibility of the purchaser. Please refer to your local policy for specific customs duties. 

If you have any questions please contact Email: info@thialh.com